Effective Date:22-09-2026

At Pearl 32 Dental Clinic (operating under Dr. Sarwpriya Sharma), we are committed to protecting your privacy and safeguarding your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website ([Insert Website URL]) and use our services.

By using our website and submitting your information, you consent to the practices described in this policy. This policy is aligned with India’s Digital Personal Data Protection (DPDP) Act, 2023, and standard international data protection guidelines.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as data automatically collected when you interact with our website.

• Personal Information: When you fill out a contact form, book an appointment, or click our WhatsApp button, we may collect your name, phone number, email address, and any preliminary health inquiries or dental/medical history you choose to share.
• Automated & Technical Data: We collect non-identifiable data such as your IP address, browser type, device information, and browsing behavior on our site through cookies and tracking scripts.

2. How We Use Your Information

We use your data strictly for legitimate clinical and business purposes, including:

• Scheduling, confirming, or modifying your appointments.
• Responding to your direct inquiries regarding oral and maxillofacial treatments.
• Sending you pre- or post-operative instructions and follow-up communications.
• Improving our website’s functionality, user experience, and marketing efforts.
• Complying with applicable legal and healthcare regulatory requirements.

3. Cookies and Advertising Tracking

To improve our services and reach patients who need our care, our website uses cookies and similar tracking technologies.

• Analytics: We use tools like Google Analytics 4 (GA4) to understand how visitors interact with our site.
• Advertising: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This means third-party vendors, including Google, may use cookies to serve ads based on your past visits to our website.
• Opting Out: You can disable cookies through your browser settings or opt out of Google’s use of cookies by visiting the Google Ad Settings page.

4. Data Sharing and Disclosure

Your trust is our priority. We do not sell, rent, or trade your personal or medical data to third parties. We may only share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or serving our patients (e.g., hosting providers, analytics tracking), provided those parties agree to keep this information confidential.
• Legal Requirements: When required by law, court order, or government regulation, or to protect the rights, property, or safety of our clinic, our patients, or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Data Privacy Rights

Under the DPDP Act, 2023, you retain full control over your personal data. You have the right to:

• Request Access: Request a copy of the personal data we hold about you.
• Request Correction: Ask us to correct or update any inaccurate or incomplete information.
• Request Deletion: Ask us to delete your personal data from our active marketing or communication records (subject to mandatory medical record retention laws).
• Withdraw Consent: Withdraw your consent for data processing at any time by contacting us directly.

7. Third-Party Links

Our website may contain links to external sites (such as review platforms or educational resources). We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Pearl 32 Dental Clinic
Address: Pearl 32 Dental Clinic, Shop no.3, Gayatri Mandir Campus Ravindra Nagar, Old Palasia, Indore, Madhya Pradesh 452001
Phone / WhatsApp: +91 9926400077
Email: drsarwpriyasharma@gmail.com
Medical Registration: Dr. Sarwpriya Sharma – Reg No. A-4422